Troubleshooting

Busy Bee Wastewater doesn't believe the customer should have to attend to any problems with their aerated wastewater treatment system (AWTS) and they only need contact us to instigate a call-out, however we also realise some people prefer to check what they can themselves and avoid an unnecessary call-out charge.

Below is a general troubleshooting guide for those who would prefer to do a preliminary investigation themselves.

Please note: For single alarm light systems both water and air alarm problems may be relevant.

Problem	Possible Cause	Remedy
Water & air alarm on	Circuit breaker tripped off	Check circuit breaker
Water alarm on	Blocked irrigation filter	Turn off power to AWTS, clean irrigation filter, turn power back on to AWTS and wait 1 hour before checking the alarm again
Water alarm on	Kinked irrigation line	Check entirety of irrigation line for kinks
Water alarm on	Recent interruption to power supply	Wait 1 hour and check alarm again
Water alarm on	Hydraulic overload eg. party, large spa bath emptied	Wait 1 hour and check alarm again
Water alarm on	Ground water entering system in heavy rain	Wait till 1 hour after heavy rain eases and check alarm again.
Air alarm on	Circuit breaker tripped off	Check circuit breaker
Odour from AWTS	Circuit breaker/s tripped off	Check circuit breaker/s

Please remember we are available 24hrs 365 days per year should you need to contact us.